Shipping policy

Shipping Policy for Löblé Designs

Thank you for choosing Löblé Designs for your jewellery needs. We are committed to ensuring your purchase reaches you quickly and securely. Please review our shipping policy below.

1. Processing Time

  • Orders are processed within 1-3 business days of purchase.
  • Custom or made-to-order items may require additional time. The estimated processing time for these items will be indicated on the product page.
  • Orders placed on weekends or public holidays will begin processing on the next business day.

2. Shipping Rates and Delivery Times

We offer the following shipping options:

  • Standard Shipping (Australia): Flat rate of $8.00. Estimated delivery within 3-7 business days.
  • Express Shipping (Australia): Flat rate of $15.00. Estimated delivery within 1-3 business days.
  • Free Standard Shipping for orders over $100.

3. International Shipping

  • International shipping is available to select countries.
  • Shipping rates and delivery times vary by destination and will be calculated at checkout.
  • Please note that international customers are responsible for any customs duties, taxes, or fees associated with their order.

4. Tracking Information

  • Once your order has been shipped, you will receive a confirmation email with tracking details.
  • You can track your order using the link provided in the email or on our website.

5. Packaging

  • All jewellery items are carefully packaged in protective materials to ensure they arrive in perfect condition.
  • Gift packaging is available upon request. Please select the option during checkout.

6. Lost or Delayed Shipments

  • While we strive to ensure timely delivery, we are not responsible for delays caused by the carrier or unforeseen circumstances such as natural disasters or strikes.
  • If your package is delayed or lost, please contact us at hello@loble.com.au so we can assist in resolving the issue.

7. Incorrect Address

  • Please ensure that your shipping address is accurate at the time of purchase. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer.
  • If you notice an error in your address after placing your order, contact us immediately at hello@loble.com.au. We will do our best to assist if the order has not yet been shipped.

8. Returns and Exchanges

  • For information on returns and exchanges, please refer to our [Returns Policy].

Contact Us

If you have any questions or concerns about your shipment, please reach out to us at:

Thank you for supporting Löblé Designs. We appreciate your business!